Who is Capital Cycles? Giving this online bicycle shop a face…
A customer once told me how important it was that people knew ‘who‘ was behind Capital. The reason - he had never experieced a more “personal service” from an online shop and felt it was important for other people to know.
Hi, my name is Freddie Bourne, 28, and I am the founder, owner and Managing Director of Capital Cycles Ltd – the UK’s first and only affordable online bicycle shop.
I answer your emails, take your telephone calls, process your orders and handle every one of the requests, problems and questions that you may have about the company, our bicycles or our service.
I set up the company in May 2008 and since then we have sold over 2000 bicycles around the UK, Europe and the USA. Our company provides a reliable, quality alternative to the over priced Dutch and Hybrid bicycles currently on the market. Capital Cycles is something completely new. I had to go to the roots and start from the beginning. I went on a mission to find reliable European manufacturers and after many months, found companies who truly combined quality with affordability. Capital Cycles represents reliability, quality and affordability. As the person behind it, I represent responsibility, customer care and most importantly – the friendly and personal face behind the entire business.
Capital Cycles has been featured in Sky Magazine, Resident Magazine, Country Life magazine and more.
I love speaking to my customers, so if you have any questions or want to ask me about something, just contact me and i will be happy to help you out.
